This was our first time at a cat cafe. The staff and cats were all very friendly. The place was clean and well kept. We didn't go here expecting to bond with a particular fur baby, but we did. Our son is high function autistic. He loved this one bob tail cat. We are from out of state. We told them this and there seemed to be no problem. We filled out an application and went to get the items needed for a new cat. A while later we received a call stating we couldn't adopt him due to COVID-19 RESTRICTIONS! SERIOUSLY?!?!?! This is the most ridiculous excuse ever! Thanks a lot for breaking our autistic son's heart! Worse than that, you denied a cat that had been twice returned a forever home! We have cared for many rescues of different species. This cat would have had a very spoiled wonderful life in our home! There are so many animals in need of homes! YOU ARE PART OF THE PROBLEM NOT THE SOLUTION!